Chief Product Officer, Head of Product

На данный момент Chief Product Officer.

Мои компетенции и опыт

I’m a Chief Product Officer and Co-Founder with extensive experience in digital transformation, AI-driven platforms, and product innovation. I’ve successfully led and launched multiple high-impact products across industries such as EdTech, marketplaces, telecommunications, and financial services.

I’ve launched and improved digital products, including an educational platform for skill development with AI simulators, a lead generation marketplace for the USA market with 4 million monthly visitors, a personal account platform for businesses to manage mobile services serving 120k B2B clients, a chatbot for B2B clients with a 21% share among all telecommunication channels, an internal B2B reporting channel, and a CRM system with sales management software for Client Managers, targeting a B2C Premium client audience. 
Additionally, I host a YouTube channel for Product Managers.

My expertise includes designing and implementing AI solutions, applying Agile practices, managing large cross-functional teams of over 100 employees, and developing and defending strategy in front of the CEO and CEO-1 in companies with more than 60,000 employees.

Key Product Management Achievements:

• Developed and launched an AI platform for new Product Managers skill development.
• Introduced a feature to predict lead potential based on budget changes, boosting customer spend by 20%.
• Launched eight new market verticals, increasing gross margin for new verticals by 30%.
• Achieved a digital transaction rate increase from 35% to 55%, saving 450 FTE.
• Improved tNPS by 50% through customer research and redesign of the MTS Business personal account.
• Developed and launched the country's first remote system for premium banking clients

As a former Sales and Head of Branch, I have significant experience in direct client interactions, improving customer satisfaction, and increasing NPS from 9% to 38%. I also have over 15 years of experience in team management and implementing various approaches, some of which reduced turnover from 50% to 9% and increased staff satisfaction to 80%.

My personal passion is discovery. It touches everything, from exploring new countries, cultures, and solutions that I can apply in my work or life, to discovering new technologies like AI, which I’ve integrated into my platform for Product Managers. 

I’m always seeking new opportunities and open to interesting work and projects.

And yes, I love coffee.