CTO / Chief Technology Officer, CIO / Chief Information Officer

Текущий статус/должность: CTO.

Мои компетенции и опыт

Experienced IT and business operations executive with over 15 years of experience in managing complex projects and leading cross-functional teams in both corporate and startup environments.

• Orchestrated the strategic development and launch of FinalBiome's blockchain platform for web3 game development from scratch, aligning technology with business strategy
• Created and successfully launched four products into the market:
  • Speek: Visual communication messenger based on emoji, achieving 150k DAU within 1 month of launch. Participated in OneValley Accelerator Program, CA, USA with successful partner pitches
  • MSBS: Media sales business software platform for e-commerce and retail, generating $10M in annual profit
  • Collab: Fulfillment service enabling influencers to create custom branded merchandise
  • Speke: Social network centered on multilayer media content
• Developed from scratch CRM system supporting specific business requirements achieving 24x7, 1000+ operators, SLA нужен доступ к резюме %
• Implemented dynamic pricing for marketing and loyalty programs (10M+ customer base),reducing departmental costs post-restructuring while improving service quality and lowering overall expenses
• Enhanced order fulfillment capacity from 8K to 20K orders/day through automation-driven warehouse and management system implementation
• Engineered an integrated call center optimization system managing 100k outbound and 50k inbound calls daily, incorporating predictive call forecasting and automated shift planning. Resulted in a 27% reduction in operational costs
• Established an end-to-end corporate analytics system utilizing BigData and ML techniques (20+TB data warehouse), enhancing operational efficiency and standardizing reporting