Service Delivery Manager/Project Manager

На данный момент Senior Project Manager.

Мои компетенции и опыт

I'm IT manager with more than 10 years of experience in IT. My specialization is hybrid infrastructure management and optimization using cutting edge technologies and methodologies like ITIL, Lean, KANBAN, DevOps, Agile, SCRUM, SaFe. 

I have excellent people management and communication skills as I was responsible for management of distributed multi national technical and process teams (80+ FTE).

Additionally I have a hands-on technical experience as DBA and Solution architect for Oracle/MySQL databases and Oracle E-bussiness suite application. 

My primary skills are: IT Service management, Continuous Improvement, People Management, ITIL, IT process reshaping, Incident management, Change management, Problem management, Business/Service continuity.