Product Director

На данный момент Senior Product Manager.

Мои компетенции и опыт

I'm a results-driven strategist who guides game-changing products from concept to launch.

As a Senior Product Manager, I bring over 10 years of diverse experience working across US, Australia and UK in fast-paced startups and large corporations within the eCommerce, fintech, and banking sectors.

Results include:

- Increased MRR of the subscription model from $350K to $ нужен доступ к резюме in 9 months by optimizing the user journey, enhancing product features, and conducting rigorous A/B testing.
- Increased total annual revenue to $2M for the US ecommerce business by enhancing user experience, customer flow, and team processes based on market trends and key performance indicators (KPIs).
- Identified customer pain points for internal CRM and developed a strategic product roadmap, resulting in a 20% increase in customer satisfaction.
- Directed the product development process for a UK Digital Bank from concept to launch, developing the MVP in 6 months and ensuring the beta version was released on schedule within 12 months.
- Improved email marketing open rates from 15% to 24% and reduced bounce rates from 10% to 5% by revamping the lead generation strategy for ecommerce business in Australia.
- Achieved a $6M cost reduction for an Australian Bank by leading the migration of bank digital assets to Adobe CMS.


AREAS OF EXPERTISE:

- Leadership & Mentoring 
- Cross-functional Teamwork 
- A/B Testing
- B2B/B2C Product Strategy 
- Communication & Collaboration 
- Customer Interviews
- Product Vision & Roadmap 
- Stakeholder & Vendor Management 
- Technical Skills 
- Project Management 
- Digital Marketing & GTM Strategy 
- Data Analytics / BI
- Risk Management 
- User Experience (UX/UI)