UX/UI Designer

На данный момент Product Designer.

Мои компетенции и опыт

PROFILE

Lead Product Designer with 14+ years in complex B2B SaaS across telecom, remote automotive diagnostics, fleet management, and more. I simplify complexity with measurable impact: cutting vehicle diagnosis time from 48h to 4h, and reducing average call duration in customer support from 120s to 107s. With an MSc in Computer Engineering, I treat interfaces as integral system components, aligning flows with user needs, business goals, and technical or regulatory constraints. At Gurtam and Arrival, led UX end-to-end - from research and architecture to QA and accessible, cross-platform UIs, scalable from MVP to full-featured product. At Termius I moved fast - producing meaningful UI flows and clickable prototypes in a day. Mentored designers, worked closely with product and engineering in asynchronous, distributed teams. Based in Georgia, open to contact or relocation (NZQA evaluation is in progress).

CORE COMPETENCIES

Product Design · User Centered Design · UX Strategy · Interaction Design · Design Systems · User Research · Journey Mapping · User Flows · Wireframing · Rapid Prototyping · A/B Testing · UI Design · Mobile UX · Usability Testing · Validation · Roadmapping · Team Management · Team Mentorship · Workshop Facilitation · Stakeholder Collaboration · Asynchronous Communication · Figma · Useberry · Jira · Confluence · AI-Based Tools

CAREER HISTORY

Apr ‘25 - Jun ‘25, Termius (SSH terminal used by 2M+ engineers), Senior Product Designer

• Designed and prototyped an AI agent for an SSH terminal in a cross-functional team within two weeks
• Conducted interviews and delivered production-ready features tailored to developers within one month

The contract was cut short due to a strategic hiring freeze

Dec ‘22 - Feb ‘25, Gurtam (global fleet management platform, 220K+ daily users), Lead UX/UI Designer

• Initiated UX audit of the legacy platform, conducted user interviews, analyzed 300+ feature requests
• Identified 200+ UX issues affecting retention and satisfaction; took part in developing a prioritized two-year roadmap
• Led UX strategy, aligned product vision, and collaborated closely with PMs, BAs, QAs, and dev teams
• Launched a new cross-platform modular UI with simplified navigation and configurable per-user-role layout — from wireframes in 1 month to a working demo in 6, in close collaboration with developers.
• Built scalable, WCAG-compliant platform-agnostic design systems (web, Android, iOS) — ensuring visual consistency and maintainability across platforms, themes, and locales
• Conducted interviews, surveys, A/B tests, usability tests, and Google Analytics to verify solutions
• Reduced feature design delivery time by ~20% in 5 months through peer reviews, QA checklists, asynchronous feedback, and structured handoffs
• Mentored, coached, and directly managed a 5-person design team; downsized it to 4 without compromising delivery
• Presented design concepts to senior stakeholders across product and engineering departments.
• Led minor internal projects, such as a mobile app for employees and an HR tool

Aug ‘18 - Dec ‘22, Arrival (automotive/robotics diagnostics platform), Principal Product Designer

• Conducted field research with diagnostics engineers, including job shadowing and contextual inquiries
• Documented 100+ job stories to identify friction points and inform automation
• Led UX strategy and built an automotive diagnostics tool from the ground up in a cross-functional team
• Designed a brand-aligned, scalable design system in an industrial minimalist style, supporting customizable dashboards and analytics tools
• Reduced fault resolution time from 48h to 4h by delivering UIs for both embedded and online platforms
• Enabled UI usage across new verticals, including EV charging stations and UAV diagnostics
• Facilitated alignment between engineering, product, and design

Jun ‘15 - Aug ‘18, MyOffice (cloud-based B2B2C office suite, 11000+ B2B clients), Senior Product Designer

• Conducted iterative week-to-week field research of different user groups and verified solutions through user feedback
• Delivered 10+ features, including contextual text formatting and multi-level embedded comments to boost text editing (~15% time cut; evaluated with a prototype) and in-team collaboration
• Lowered handoff friction by ~30% through agreed design specs, checklists, and structured documentation
• Interviewed and onboarded new hires; mentored two junior designers to mid-level within six months

Dec ‘14 - Jun ‘15, NorthYard (accounting SaaS), Product Designer

• Reduced accounting document matching time from days to minutes by introducing a UI with pre-filled forms and match highlights 
• Improved document search performance by ~25% by introducing improved data visualization

Dec ‘10 - Dec ‘14, Nexign (telecom billing and support platform), Product Designer

• Conducted 30+ field interviews and contextual inquiries in call centers across the country
• Redesigned operator UI, reducing average call time from 120s to 107s
• Built a no-code visual tree-like admin interface (Drools-based backend) that enabled analysts to update tariff logic without developer support

Dec ‘99 - Dec ‘10, Multiple print and digital projects, Graphic and Digital Designer

• Delivered visual identities, marketing materials, websites, and early UI concepts. Built solid foundations in composition, typography, and visual hierarchy

QUALIFICATIONS

• 2011: Certified Usability Professional - Usability Lab (certificate program)
• 2008: Academic Drawing - Ilya Repin Academy of Fine Arts
• 2006: MSc equivalent, Computer Engineering - Saint Petersburg Electrotechnical University 'LETI'
• 2005: C++/C# Developer Certificate - MAOV School