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Customer support specialist
Прямой работодатель Ansvery ( ansvery.com )
Стажер • Джуниор • Миддл
10 октября 2023
Удаленная работа
Опыт работы любой
Опыт работы любой
Короткая ссылка: gkjb.ru/hc7g
Описание вакансии
Ansvery is a team of professionals that helps product developing companies boost user engagement, loyalty, and retention by providing outsourced customer support and consulting services.
Tasks:
- Help users resolve their issues with game mechanics and app features (no calls, written communication only).
- Resolve user queries in a fast and effective manner.
- Respond to reviews in the stores (App Store/Google Play).
Requirements:
- Fluent in Russian and English (upper intermediate or B2).
- Excellent written communication skills in Russian and English.
- Good command of computers, mobile devices, MS Office, messengers, Google services, etc.
- Detail-oriented, stress resilient, ready to handle a barrage of questions.
- Ready to do a small test assignment.
- Ready for 2x2 shift schedule.
What we offer:
- Possibility to work remotely.
- Career progression and realization of personal potential.
We are waiting for you!