Salesforce Administrator

Firebird tours - travel company, oriented on the international market,  is looking for a talented and hard-working candidate for a position as SaaS Admin. We are looking for  talent seeking to grow professionally in a modern rapidly developing company. Working with us you will get a chance to contribute with your ideas, passion, and skills to the growth of our online projects and find plenty of ways to challenge yourself, get rewarded, and feel tangible results of your hard work. Previous experience in the sphere is a plus, but not a must. 

Your primary responsibilities will include:

• Template maintenance in various SaaS platforms (Salesforce, VOIP, help desk, CRM, ERP, task management)
• Automation logic and workflow management
• Managing users and user roles/profiles
• On-demand reporting to stakeholders
• Communication with system providers
• Internal help center & support

Our key requirements are:

• Core understanding of SaaS and CRM eco-systems
• Core understanding of process and project management
• Analytical and system thinking
• Basic understanding of OOP
• English (intermediate) - ability to read and write technical documentation.
• Ability to work in a constantly changing environment
• Desire to learn fast

The following will be a plus:

• Basic knowledge of HTML, CSS, JavaScript
• Web-developer console basics
• Previous experience working with enterprise SaaS platforms
• Experience with Salesforce CRM, Atlassian (Jira, ServiceDesk, Confluence), etc

We provide: 

• Unique working experience in a fastly growing international company
• Career opportunities and ability to grow with the team
• Fixed salary with bonus system (in USD)

Your compensation will be decided after the interview. To apply, respond to this vacancy and provide your CV and Cover letter on why we should consider you.