Office System Administrator

Data-Driven Lab is an international IT company headquartered in Belgrade. We develop products in different business industries like fintech, ed-tech, and analysis. Nowadays, our products are represented in 150 countries. Our goal is to make our products the most convenient in the world. We use research, data analysis, and optimized marketing to achieve our goal.

Team

Our multicultural team includes more than 400 people worldwide. We have set ambitious goals and are building one of the strongest teams of professionals.

We are currently looking for an Office System Administrator for our office in Belgrade.

You will:

Register, distribute, and process user requests in Jira;

Provide user support on services and systems managed by the department (provide user support on services and IT systems);

Handle the preparation, configuration, and technical support for employee workstations (onboarding/offboarding);

Perform maintenance and basic repairs of employee’s laptops/desktops;

Set up and maintain office equipment (MFPs, printers);

Manage employee access to information systems;

Maintain current systems and services, implement new ones.

It’s a match if you have:

2+ years of proven experience as a System Administrator or Help Desk/Service Desk Engineer;

Experience in troubleshooting and diagnosing software and hardware issues;

Experience in administering Windows user operating systems (at the technical support/small business level);

Understanding of automation tools for routine system administrator tasks and basic experience in using these tools;

Experience in basic network equipment setup (Ethernet/WiFi);

Understanding of technologies/tools related to system administration;

Proficiency in Russian and technical English.

Preferred qualifications:

Experience working in technical support (ISP/CSP level II+);

Understanding of how Active Directory works;

Advanced user-level skills with MacOS/Linux;

Knowledge of the Serbian language.

We offer:

A real opportunity for everyone to influence results and processes;

High speed and flexibility in decision-making;

The use of modern technologies and best global practices in the workplace;

Working with a multicultural team of experts;

Constant challenges and the freedom to choose tools and solutions;

Active corporate life: interest clubs, open mic events, corporate gatherings;

Comfortable working conditions: medical compensation, competitive salary, cozy and convenient offices, hybrid work model.