Community Manager in a U.S. Startup

Position Level: Senior+ / Lead

We are a U.S.-based AI startup developing an app in the well-being space. Our goal is to combine the science of happiness, mindfulness, and cutting-edge technology to offer each user personalized recommendations and support on their journey of self-discovery and growth.

This December, we plan to launch our beta version on ProductHunt, and we're aiming to build a loyal audience around our brand and the well-being space (happiness science) before the launch. To do this, we’re looking for an experienced Community Manager to join our team, to grow and actively engage an US audience on X (formerly Twitter), Reddit and ProductHunt. Your main task will be not only to attract a new audience but also to activate and retain them, building long-term relationships and increasing loyalty.

Responsibilities

• Build an active and loyal community on X (formerly Twitter) and ProductHunt that not only engages with the product but also contributes to its development.
• Continuously engage with the audience through posts, comments, and direct messages.
• Moderate discussions, conduct surveys, collect feedback, and initiate conversations.
• Create and moderate engaging discussions on Reddit to increase brand visibility and foster meaningful conversations around well-being and the science of happiness.
• Develop and execute marketing campaigns aimed at attracting new users via X and ProductHunt.
• Analyze the effectiveness of all activities (key metrics: reach, engagement, conversion, retention).

What We Expect from the Candidate

• At least 3-5 years of experience as a Senior Community Manager, experience working in the well-being sector is a plus
• Proven success in growing and engaging communities on platforms like X and ProductHunt, Reddit including strategy creation and execution. Successful experience launching and promoting products on ProductHunt is a plus.
• Proven experience in building communities from scratch independently.
• Experience working with US audience and understanding the dynamics of US communities.
• Proficient in using analytics tools to evaluate social media activity (e.g., Twitter Analytics, Google Analytics, ProductHunt Insights).
• Fluent in English (Native, C1 level or higher), as this role involves working with an US audience.
• Proactive and self-driven.

Work Format

• Remote work.
• Full-time position (can start part-time, but no less than 30 hours per week).
• Compensation to be discussed individually with the candidate.