Sales Operations Specialist

Hey there!

We're Social Links, a leading global OSINT company headquartered in the US. We integrate data from over 500 open sources, including social media, messengers, blockchains, and the Dark Web, to provide comprehensive visualisation and analysis for efficient investigations. We develop Open Data Platform to unlock the innovation and performance in economics with Open Data & AI.

We are a rapidly growing company committed to driving innovation and delivering exceptional value to our clients. As we continue to scale, we are looking for an experienced and highly motivated Revenue Operations Manager to join our team. In this role, you will be the backbone of our revenue-generating functions, ensuring that our Sales, Marketing, and Customer Success teams work seamlessly together to drive growth and efficiency.

 

What You’ll Do:

• Manage processes and operations related to the revenue cycle, ensuring smooth coordination between sales, marketing, and customer success teams.
• Oversee and optimize the CRM (HubSpot) for the sales, marketing, and analytics teams, ensuring data integrity and streamlined workflows.
• Develop and automate documentation processes, focusing on improving the flow and efficiency of tasks like DocuSign.
• Build and maintain a knowledge base for sales and marketing teams, housed in Notion, to centralize important information and increase internal collaboration.
• Analyze data across multiple teams to identify insights, test hypotheses, and provide actionable recommendations to drive performance.

We expect you to bring:

• At least 2 years of experience in Revenue Operations, Sales Operations, or a similar role.
• Solid understanding of GTM functions, including sales, marketing, and customer success, and how they interconnect.
• Advanced Excel/Google Sheets skills, with the ability to manage complex data and perform analysis. Knowledge of SQL/Python is a plus.
• Experience in CRM management and optimization, especially with HubSpot, and integrating it with other tools.
• A strong understanding of the differences between sales and finance metrics and the ability to collaborate with the finance team.
• Ability to execute strategic plans, turn them into actionable tasks, and defend the process when necessary.

Why people choose us:

• Truly global presence. We have more than 500 clients on almost every continent
• Flexibility to work from anywhere globally (except Russia and Belarus)
• Friendly and supportive team and startup atmosphere
• Complex challenges and rapid growth within the company are guaranteed
• Engaging tasks and continuous professional development
• Stock Options
• The chance to make a meaningful impact on the world!

If you're ready to take on this exciting challenge and grow with us, we'd love to hear from you!