Retention manager

Bets.io is a rising star in the world of crypto iGaming. 🌟 

It was launched in 2021 and has been rapidly expanding ever since. In 2022, the brand was acclaimed The Rising Star Operator of the Year by SiGMA Europe for its ambition, results, and potential in the online entertainment industry. 

By 2023, Bets.io partnered with 90+ software providers, including world-famous names and young but up-and-coming brands. Over 10,000 of their products are represented on the casino's website and played globally. Also, we have successfully implemented a Bets.io sports book with 50+ sports featuring hundreds of popular international matches. Cybersport enthusiasts will also have plenty of occasions to keep them on their toes. 

Our closely-knit team constantly improves Bets.io services to meet the industry's highest standards and surprises our affiliates and clients with exclusive new-to-the-market solutions. We also watch over trends to stay current and filter out all the best to nurture the Bets.io community.

Responsibilities:

• Development of marketing programs for player retention
• Launch and analysis of activation and reactivation campaigns for player retention
• Participating in development of segmentation based on player data
• Identifying target groups for retention campaigns
• Creating and managing communications and promotion calendar
• Performing A/B tests
• Reporting regularly on performance of retention campaigns

Requirements:

• Experience in igaming
• Understanding of casino bonus system
• Knowledge of CRM systems
• Knowledge of reactivation tactics
• Experience with analytics tools
• Understanding key retention metrics (Churn rate, CRR, LTV, ARPU, etc)
• Experience with different communication channels (e-mail, push notifications, etc)

We are attentive to your:

• Vacation Time: To support your work-life balance, our company provides 24 calendar days of paid vacation annually;
• Health Leave: Your health is important to us. We offer 10 paid sick leave days per year, ensuring you have the time you need to recover without worry;
• Conference Participation: We encourage continuous learning and professional growth. Employees are supported in attending relevant conferences, enhancing their skills and industry knowledge;
• Bonus System: Our regular bonuses recognizes and rewards the dedication and hard work of all our team members;
• Celebration of Joyful Occasions: We value the happiness of our employees. Our company celebrates major milestones and joyful occasions in your life, fostering a positive and supportive community.