Founding Engineer (Python, ML/AI, Startup, On-Site USA)
Агентство / HR ресурс NEWHR ( new.hr )
Опыт работы более 5 лет
About the Company/Product:
- A US-based startup on a mission to unify digital healthcare and Conversational AI. The company has just closed the seed round with the help of such tech giants as Netflix and Google.
- A Conversational AI platform that offers 24/7 patient support, aiding people with their sleep therapy difficulties. Over 3,000 patients are currently enjoying the seamless solution to their sleep-related problems, and clinical teams are already experiencing a 45% workload reduction.
About the Role:
We are looking for a Customer-Facing Engineer to play a pivotal role in scaling the product and be the go-to person for customers' tech inquiries. In this role, you’ll work closely with the founding team and help grow the US customer-facing tech team within the first year. This unique position is reserved for someone who wants to utilize their strong tech skills to solve real customers’ problems.
What You’ll Do:
- Design and deploy end-to-end workflows using LLMs, APIs, automation tools, and Python’s best practices.
- Develop PoCs and MVPs for R&D tasks to match different customers’ needs.
- Work with prompt engineering through the Voice AI platform.
- Customize patient support flows based on clinical and technical requirements.
- Identify manual processes (clinical and subclinical) and turn them into scalable systems.
- Evaluate platform behavior with LLM evals and patient feedback loops.
- Collaborate with product/clinical teams and top talent in SleepTech to evaluate and improve patient communication, learn more about the industry, and research dos and don’ts.
What You Have:
- A startup mindset, a self-starter attitude, and a hands-on builder mentality — you’re flexible, you love having the autonomy to do R&D, and you’re a fast learner and a problem-solver.
- 3+ years of production-grade experience with Python (FastAPI), ideally within early-stage startups.
- Experience with relational databases (ideally, PostgreSQL), and cloud platforms (AWS, GCP).
- Strong people skills — you’re not afraid to hop on a call with a customer to consult them on an issue.
- LLM or GenAI understanding — you can explain complex concepts in layman’s terms.
- Critical thinking — you utilize best practices, depending on what the product needs.
- Basic understanding of CI/CD.
- Native-like level of English (C1+).
Nice-To-Haves:
- Hackathon and open-source experience.
- Experience with similar projects within HealthTech/SleepTech.
- Experience developing Conversational AI platforms with API and automation tools (Retell, Pipeсat).
Tech Stack: Python (FastAPI), PostgreSQL, GCP, Terraform, ML/LLM Stack.
What We Offer:
- Competitive salary + generous stock options.
- Location: USA (flexible hours & remote work options from the US).
- Assistance with an O1 visa in the US.
- Global lean team with a strong tech and academic background.
- Direct mentorship and collaboration with senior advisors from Netflix Games, Google AI, and Harvard Medical School.
- Team hackathons.