AI Support & Operations Specialist
Прямой работодатель Octopi Poker ( octopipoker.ai )
Опыт работы от 1 года до 3х летот 1 000 $
About the Role
We’re looking for a detail-oriented and proactive AI Support & Operations Specialist to join our team at educational website Octopi Poker. This is a cross-functional role at the intersection of operations, content, and customer support — perfect for someone who enjoys keeping things organized, solving problems, and making sure everything runs smoothly.
Pay: from $1000 depending on experience and skill
Key Responsibilities
- Add poker hands (manual and semi-automated) from live poker streams to our website
- Generate player avatars with the help of ChatGPT
- Monitor George (our AI assistant) in production: review answers, fix mistakes, and notify affected users via email
- Update documentation for George and test him against a set of questions about our functionality
- Submit daily operational reports
Occasional Tasks
- Assist with user support inquiries
- Onboard coaches and partner companies onto our marketplace, collecting required information
- Communicate with our partners (PokerGO)
- Add merchandise to our Shopify store and coordinate with the supply manager/warehouse to ensure timely order fulfillment
What We’re Looking For
- Strong written and spoken English
- Strong attention to detail and organizational skills
- Comfort with learning new tools and systems
- Proactive, reliable, and a problem-solver by nature
- Previous experience in support, operations, or content moderation is a big plus
- Poker enthusiast — strongly preferred, but not required
- Willingness to register as self-employed or individual entrepreneur (ИП)
Why Join Us?
You’ll be part of a small, fast-moving team where your contributions make an immediate impact. This role is perfect for someone who enjoys a mix of structured processes and dynamic problem-solving, and who wants to grow with a unique and innovative company at the intersection of poker, AI, and tech. We also offer compensation above market rates, with the exact package to be determined during the interview process.