Прямой работодатель  Ybot

Overview

ybot Agentless Multilingual Contact Center

 Ybot simulates millions of customer service agents using Voice in 40 languages and Text in 6,000 languages. Automate up to 90% of calls and save up to 82.5% of costs annually. 

Core Features:

 * Integrates with most Cloud IVR, ERP and CRM systems * Deflects callers to self-solve their problems * Detects customer and intent and connects their details * Can scale to handle millions of calls * 

Optimized for accessibility Benefits: * Up to 100% improved customer experience * Up to 99% reduction of call wait times * Up to 97% reduction of case handling costs * Up to 91% reduction for non-user call wait times * Up to 75% improved agent job satisfaction * 0% dependency on internal technical competency 

ybot. Why wait?

Company size: 11-50 employees