Senior Designer

MEDvidi is a leading telehealth provider specializing in mental health issues. We deliver measurable treatment outcomes to our patients promptly and affordably. We are building a complete ecosystem of solutions and apps for mental health issues to make people happy. Working at MEDvidi means that you are both building a commercially viable product and making a real, measurable impact on people’s lives. 

Design at MEDvidi:

• In 2024, we started transforming our design approach from functional (providing functionality to users) to behavioral (achieving user outcomes, driving behavior, setting expectations, suggesting next steps) in all our product areas. 
• We have our own use case/scenario framework to build deep empathy with each user before starting the design. 
• Our design challenges are complex – one experience can influence 3 roles (patients, medical providers, support) across 4 platforms (personal portal, EHR, CRM, Admin) triggering omnichannel communications (SMS, Email, Calls, LiveChat) while taking care of legal/medical compliance in a simple/clear manner. 
• Our users are diverse and have completely different expectations, life experiences and mindsets that we have to take into account when designing a new experience.

Responsibilities

• Take full ownership of designing product experiences in one product area from initial concept to fully polished UI. 
• Collaborate (discuss opportunities, brainstorm solutions, etc) with a product team (engineers, PM, analyst, researcher) to achieve the team’s OKRs. 
• Go through the full design cycle (discovery, usecase/scenario definition, solution design, design crits/reviews, changes based on the feedback, etc) in a weekly cadence. 
• Keep our Design System up to date by introducing new or changing existing elements (supervised by a Senior Designer). 
• Participate in and/or lead adjacent initiatives (such as branding, product strategy definition, introduction of new design tools and approaches, introduction of and changes to our product and design processes).

Requirements

• At least four years of experience as a product designer for a consumer-facing product (web or mobile app) or B2B SaaS in a product-led company. 
• Experience working as a part of a collaborative product team.
• Strong experience designing for one platform with basic experience designing for other platforms (desktop web, mobile web, mobile app).
• Basic experience with designing for desktop web, mobile web and mobile app.
• You have at least one case in your design portfolio where you were responsible for what and how to design and had to do any of the following: increase motivation (or remove/decrease negative motivation) of the user, remove/decrease friction for the user (or increase their ability level), integrate your product experience (design) with multiple other experiences, simplify an already existing process that involves more than one role, create delightful micro interactions to wow your audience, build UX/UI/Both for an audience with very specific traits, intentionally violate design best practices in order to build a great experience.

We realize that you may not fit all the requirements, yet be a perfect fit for us. We encourage you to apply even if you don’t tick all the boxes.