Technical System Analyst

We are seeking a talented and driven Technical System Analyst to join our growing team. The ideal candidate should have a strong understanding of technical documentation and modern e-commerce environments. Prior experience in a SaaS-based e-commerce environment or a Fin-Tech will be considered as a plus.

Responsibilities

• Requirement Collaboration: Work closely with stakeholders to gather system requirements, ensuring that the needs are correctly understood and represented.
• System Analysis and Solutions: Examine current systems and processes, pinpointing areas for improvement, and recommend feasible technical solutions.
• System Design: Architect the system framework based on the needs of the business, ensuring it aligns with organizational goals and standards.
• Technical Documentation: Produce in-depth technical documentation detailing system requirements and design, aiding in the seamless development and maintenance of the system.
• Stakeholder Liaison: Act as the communication link between the business users and the technical team, ensuring clarity and accuracy in the conveyance of requirements and solutions.
• Quality Assurance: Monitor and guarantee that systems meet the stipulated quality benchmarks, actively participating in system testing to verify functionality and performance.
• Change Management: Oversee changes and updates to systems, ensuring minimal interruption to business processes and workflows.
• Vendor Assessment: Analyze potential software and technology solutions, and review vendor proposals to ensure alignment with business needs.
• Data Analysis: Extract, evaluate, and process data to furnish valuable insights that can steer business decisions.
• Continuous Learning: Stay attuned to industry advancements and shifts, identifying and capitalizing on opportunities for system enhancements and process improvements.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Prior experience in SaaS-based e-commerce or Fin-Tech is advantageous.
• Minimum of 3 years of experience in a Technical Systems Analyst role or similar capacity.
• Proven track record in crafting technical documentation, including system requirements and design specifications.
• Solid understanding of microservices architecture and its practical application in crafting business solutions.
• Demonstrated experience in supervising the design, development, and rollout of software solutions or systems.
• Proficiency in data and process modeling, along with knowledge of business process enhancement techniques.
• Exceptional verbal and written communication skills, adept at breaking down complex technical jargon for diverse audiences.
• Strong analytical, conceptual, and problem-solving abilities.
• A team player with the capability to work harmoniously in a collaborative environment.

Benefits

• A competitive compensation package.
• Opportunity for professional growth and development.
• Collaborative work environment and supportive team culture.
• Freedom you won’t experience anywhere else.